Terms of service

This website is operated by CSC Digitizing (owner: Yasir Ijaz). You can reach us at info@campusstitchco.com or through the contact page. Full seller details are in the imprint.

By using this site or placing an order you agree to these terms, our design licence, refund policy and privacy policy. You must be at least 18, or have a parent's or guardian's permission, to place an order.

You're responsible for keeping your password safe and for activity on your account. You can turn on two-step verification in Account → Security. Tell us straight away if you think someone else has used your account.

We sell digital machine embroidery files and custom digitizing services. Nothing is shipped physically. Product photos and previews show how the design looks; stitch results depend on your machine, fabric, stabilizer, thread and settings, so they may vary.

Prices are shown in the currency you select, including VAT where it applies. The amount you pay is confirmed at checkout. Payments are processed securely by our payment providers. An order is only complete when the payment is confirmed.

Files are available for download immediately after payment is confirmed. You're responsible for checking that your machine reads one of the listed formats and that the design fits your hoop before you buy.

For digital content, you agree at checkout that delivery starts immediately and acknowledge that you lose your right of withdrawal once the download is available. Details for custom work and faulty files are in the refund policy. Your statutory rights are not affected.

Custom work starts only after you accept and pay a quote. The quote sets the price, delivery estimate and number of included revisions. Changes to size, artwork, fabric or added elements are new scope and are quoted separately. You confirm you have the right to use any artwork you upload.

All designs, images, text and software on this site belong to CSC Digitizing or its licensors. Buying a design gives you a licence to use it as described in the design licence — it doesn't transfer ownership.

Reviews, photos and messages you send must be honest, lawful and your own. You allow us to show reviews and stitch-out photos you submit on our site and social media. We may remove content that breaks these rules.

Don't misuse the site: no attempts to break security, scrape files, share download links publicly, or upload harmful or infringing material.

We take care to test our designs, but we can't be responsible for damage to fabric, garments or machines caused by settings, materials or handling outside our control. Nothing in these terms limits liability that can't be limited by law, including for intent, gross negligence, or injury.

We may update these terms from time to time. The version shown when you place an order applies to that order.

These terms are governed by the laws of the State of Montana, United States of America, without regard to its conflict-of-law rules. If you're a consumer in the EU or UK, you keep the protection of the mandatory consumer laws of the country where you live, and you may bring a claim in your local courts. Please contact us first — most issues are resolved quickly.